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Customer Delight

Personalize with

Customer Journey

To Master Customer Delight

This training teaches you to how to handle a customer and exceed their expectations leading to creating a positive emotional reaction. This emotional reaction would lead to word of mouth of your brand.

Language : English

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Course Duration

7 Hours ,30 Minutes

No of Sessions

1

Access

Lifetime access

Certificate of
Completion

Instructor

A Seasoned Sales trainer with over 12+ years of experience in the industry has helped numerous companies and individuals improve their sales performance and achieve their goals with a passion for coaching and developing Sales Professionals

Sridhar Sahasram

Total Students Taught : 2000+

Course Highlights

  • 7 Hours of Live Instructor-led Sessions
  • 1+ Guided Hands-on Exercises
  • 1 Real-World Case Studies
  • 1 Hours of E-Learning Material
  • 1+ Capstone Projects for a Job-Ready Portfolio
  • Doubt-Clearing Sessions with Experts
86%

of customers are willing to pay more for a better customer experience. a report by Salesforce.

74%

of customers are likely to spend more money with a company that provides excellent customer service.

93%

of customers are likely to make repeat purchases from companies with excellent customer service.

  • ₹ 300,000

    Average-Annual
    Salary

  • 35.5%

    Estimated job
    growth rate

This training teaches you to how to handle a customer and exceed their expectations leading to creating a positive emotional reaction. This emotional reaction would lead to word of mouth of your brand.

Gain the skills to land a lucrative tech job
Contact Course Instructor

The iSkillBox Advantage

The most effective project-based immersive learning experience

  • On-demand videos
  • Guided hands-on exercises
  • Auto-graded assessments and recall quizzes
  • Assignments and projects
  • Learn to code. By actually coding.
  • Get project-ready with work-like experiences.
  • Learn on the job, like devs in tech
  • Get advanced learner insights.
  • Measure and track skills progress.
  • Identify areas to improve in.
  • On-demand, self-paced learning anytime.
  • Code review sessions by experts.
  • Access to discussion forums, community groups.
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Prerequisites

  • Continuous Improvement Mindset
  • Customer-Focused Culture

Who Should Attend

  • Customer Service Representatives
  • Sales Professionals
  • Marketing Professionals
  • Business Owners
  • Managers and Team Leaders

Course Fee and Training Options

Get 100% Money Back in the unlikely event that you're not happy with the course.

Blended Learning (Live Instructor-Led Sessions)
  • 7+ Hrs of Live Instructor-Led Sessions
  • 1 Capstone Projects
  • 1 Case Studies
  • 1+ Guided Hands-on Exercises
1

Upfront Payment

Pay upfront and save 16% on course fee

Rs 2500

Rs 3000

(16% OFF)

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*Taxes are applicable

Pay upfront and save 40% on tuition fee

Paid at the time of enrollment

USD 3,599

Total Cost

USD 3,599

What You Will Learn

  • How to Handle Customers Efficiently
  • Improved Online Reputation
  • Reduced Churn
  • Increased Customer Loyalty

500+ Clients

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Course Curriculum

Download Curriculum

Course FAQs

A customer delight course will teach you the principles and best practices of creating a customer-focused culture, gathering feedback from customers, creating exceptional experiences, and measuring the success of your customer delight efforts.

Finance FAQs

You can cancel your enrolment until 2 weeks before the live session/s start.

The refund policy allows you to cancel your course within a certain 48 hours from the date of purchase. To refund a course, you will need to contact our customer support.

Yes, all prices listed are inclusive of GST.

Testimonials

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Amelia David