This training teaches you to how to handle a customer and exceed their expectations leading to creating a positive emotional reaction. This emotional reaction would lead to word of mouth of your brand.
7 Hours ,30 Minutes English Intermediate
This course is designed to equip staff with no sales background with the skills, knowledge and behavior that they can use to enhance the customer experience and increase product sales through a consultative approach.
This 2-day course has a proven sales methodology that teaches sales professionals who sell over the phone, how to establish connections, build relationships and trust, close confidently and create value in their offerings