Course Duration
4 Hours
No of Sessions
1
Access
Lifetime access
Certificate of
Completion
Instructor
Course Highlights
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4 Hours of Live Instructor-led Sessions
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1+ Guided Hands-on Exercises
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1 Real-World Case Studies
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1 Hours of E-Learning Material
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1+ Capstone Projects for a Job-Ready Portfolio
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Doubt-Clearing Sessions with Experts
of organizations say customer experience is important or critical to their success. (Deloitte)
of customers saying that friendly customer service representatives can make them fall in love with a brand. (RightNow)
of customers using social media to ask customer service questions. (Sprout Social)
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₹ 300,000Average-Annual
Salary -
22%Estimated job
growth rate
Industries actively recruiting for skills taught in this course
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Energy
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Healthcare
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Manufacturing
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Retail
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Logistics
This course aims to enhance the quality of service that we provide to our customers. Also, this course hones a person’s skills to deal with the customers.
The iSkillBox Advantage
The most effective project-based immersive learning experience
- On-demand videos
- Guided hands-on exercises
- Auto-graded assessments and recall quizzes
- Assignments and projects
- Learn to code. By actually coding.
- Get project-ready with work-like experiences.
- Learn on the job, like devs in tech
- Get advanced learner insights.
- Measure and track skills progress.
- Identify areas to improve in.
- On-demand, self-paced learning anytime.
- Code review sessions by experts.
- Access to discussion forums, community groups.
Prerequisites
- Strong Communication Skills
- Empathy and Patience
- Basic Computer Skills
Who Should Attend
- Associates
- Team Leaders and Managers
- Anyone who faces challenges in dealing with customers
Course Fee and Training Options
Get 100% Money Back in the unlikely event that you're not happy with the course.
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4+ Hrs of Live Instructor-Led Sessions
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1 Capstone Projects
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1 Case Studies
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1+ Guided Hands-on Exercises
*Taxes are applicable
Pay upfront and save 40% on tuition fee
Paid at the time of enrollment
USD 3,599
Total Cost
USD 3,599
What You Will Learn
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Improved customer satisfaction
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Enhanced communication skills
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Improved employee engagement and morale
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Positive reputation and brand image
500+ Clients
